Customer Reception
Answer common questions using business-approved information, including services, hours, next steps and basic policies.
AI Assistance for Small Business
Answer more customers. Capture more opportunities.
A bilingual AI business assistant designed to answer routine customer calls, explain approved business information, capture leads and route conversations to a person when human help is needed.
Designed around the customer journey
English + SpanishServe callers in either language.
Lead captureCollect name, contact details, service interest and follow-up needs.
Human handoffEscalate calls that need a person instead of trapping customers in a loop.
Call summary readyStructure outcomes for review and Command Center follow-up.
Capabilities
Practical assistance—not a replacement for your team.
Lead Qualification
Identify what the caller needs, capture contact information and distinguish a sales opportunity from a support request.
Follow-up Intelligence
Prepare structured call outcomes so leads can move into a consistent business workflow instead of being lost in disconnected conversations.
Good Fit
Built for businesses that cannot afford to miss every call.
Service Businesses
Useful for notaries, contractors, salons, consultants and other teams that receive repeat questions and new-customer inquiries.
Growing Small Businesses
Capture leads when staff are busy and organize the reason for the call before a person follows up.
Bilingual Customer Bases
Support English- and Spanish-speaking callers with a consistent first point of contact and a defined human escalation path.
Every business is different. We review call volume, coverage needs and handoff requirements before recommending a setup. Requesting a consultation does not require payment.
CoreGenisis Workflow
One customer record from first contact to follow-up.
1Contact
Website or phone inquiry.
2Identify
Website, AI Assistant, support or other service need.
3Capture
Name, contact, language, source and request.
4Route
Sales follow-up, quote, support or human handoff.
5Track
Keep status and next action visible in the Command Center.
Free Consultation · Consulta Gratuita
What we review before recommending a setup.
Call volume & coverage
We review how many calls you typically receive and when you need assistance, including business hours or after-hours coverage.
Questions & lead capture
We identify the routine questions the assistant may answer and the customer details your team needs captured for follow-up.
Human handoff
We define which calls should move to a person and how the escalation path should work so customers are not trapped in automation.
Recommended next step
After reviewing your needs, we explain the proposed setup and next steps before you decide whether to purchase a paid service.
Before You Start
Clear expectations before we recommend a setup.
Will the AI replace my staff?
No. It is designed to handle approved routine information, capture leads and hand off conversations that need a person.
Can it serve English and Spanish callers?
Yes. Bilingual customer handling is part of the service design, with your approved business information guiding responses.
Do I need to pay before the consultation?
No. The consultation request is free and creates no payment obligation. We first review your call volume, coverage needs and desired handoff process.
What happens after I submit?
We review your request, identify the appropriate setup and contact you about next steps before any paid service begins.
AI Assistant Consultation
Tell us how your business handles customer calls.
This structured request helps us evaluate your needs without mixing AI Assistant pricing into website packages. No payment or obligation is required.
AI systems can make mistakes. Businesses remain responsible for reviewing approved information, policies and customer commitments. Human escalation should be available for sensitive or complex matters.